Brehob Corporation

Service Coordinator (Indianapolis, IN)

Indianapolis, IN
Full Time
Mid Level
Brehob Corporation has been serving the industrial and manufacturing market for over 70 years with industry leading products and engineering solutions. Brehob is a leader in products, systems, applications expertise, service, and repair. We are seeking a Service Coordinator for our Indianapolis, IN location.
What we value:
  • Drive - ready to get up and go; self motivated.
  • Grit - pushing through obstacles; doing the hard work; perseverance.
  • Smarts - using your tools; focused on learning and developing your skills; resourceful.
  • Backbone - doing what's right; having integrity.
  • Synergy - one team, one goal; working together.
Benefits:
  • 401(k)
  • 401(k) matching
  • Health Insurance
  • Vision Insurance
  • Dental insurance
  • Disability insurance
  • On the job paid training
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
Major Responsibilities
  • Create and maintain daily schedule plan for service calls
  • Assist requisitioning parts for service calls
  • Enter task lines for material required for jobs
  • Enter order rental equipment required for jobs
  • Prepare service paperwork for invoicing
  • Work on scheduling any open service calls
  • Answer incoming calls from customers requesting services and respond to requests left via email or voicemail
  • Communicate with customers via email and/or phone calls, notifying them of scheduled service calls
  • Handle multiple jobs at once and assign technicians to jobs as needed
  • Coordinate jobs with technicians’ schedules to ensure customers are taken care of in a timely manner
  • Communicate with service managers and technicians daily
Requirements
  • Must be detail focused
  • Comfortable with repetitive and tedious tasks
  • Must be able to multitask in high pressure situations
  • Excellent work ethic and self-motivated
  • Strong follow up and investigation skills
  • Ability to work as a team
  • Strong customer service skills both over phone/email and in person
  • Strong organizational skills
  • Strong Microsoft Office skills
  • Strong communication skills

Recent incidents have occurred regarding people or groups attempting fraudulent hiring activity
by pretending to be Brehob employees. Brehob Corporation is in no way affiliated with these
groups. If you are unsure of the legitimacy of a phone call or request, please do not respond
directly. Instead, call (317)231-8080 to verify this information. Please keep the following in mind
if you are unsure of the validity of a job offer or check you may have received.
- Brehob does not offer remote jobs.
- All emails will come from a Brehob.com address, not a Gmail address.
- We will never send you a check for any reason before your first day on the job.
- We will never ask you to deposit a check, and transfer funds back to us.

Brehob Corporation is a federal government contractor. As such, we take affirmative action to employ and advance in employment without regard to race, color, religion, sex, national origin, age, citizenship, disability, or veteran status.
AA/EOE/M/W/VETS/DISABLED
Job Type:
Full-time
DISCLAIMER: Any resumes containing photos will not be considered.

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